Effective Date: 11-08-2026

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At Eco Soilva Bio Pvt. Ltd. ("Eco Soilva Bio," "Company," "we," "our," or "us"), protecting the privacy and confidentiality of the information entrusted to us is one of our fundamental business principles. We recognize that personal and business information is shared with us in confidence, and we are committed to handling such information responsibly, ethically, transparently, and in compliance with applicable laws and recognized industry standards.

Whether you are exploring our products, requesting technical information, submitting an enquiry, seeking a quotation, purchasing our products, applying for distributorship, participating in a business partnership, or simply browsing our website, we strive to ensure that your information is collected, processed, stored, and protected with the highest level of care.

This Privacy Policy explains how EcoSoilva Bio Pvt. Ltd. collects, uses, stores, shares, secures, and manages personal and business information obtained through our website, digital platforms, electronic communications, offline interactions, and other authorized business channels. It also outlines your rights regarding your personal information and our commitment to maintaining transparency throughout our relationship with you.

By accessing or using our website, communicating with us, or providing information through any of our official channels, you acknowledge that you have read, understood, and accepted the practices described in this Privacy Policy.

 

1. Purpose and Applicability

This Privacy Policy explains how Eco Soilva Bio Pvt. Ltd. collects, uses, stores, protects, and discloses personal and business information obtained through our website and other authorized communication channels. It applies to all individuals and organizations who interact with us, including customers, prospective clients, dealers, distributors, suppliers, vendors, business partners, consultants, job applicants, and visitors to our website.

This Policy governs information collected in connection with our products, services, business operations, marketing activities, customer support, and other legitimate commercial interactions. By accessing our website or communicating with us through any official channel, you acknowledge and agree to the practices described in this Privacy Policy.

Please note that this Privacy Policy applies exclusively to Eco Soilva Bio Pvt. Ltd. and does not extend to any third-party websites, applications, or services that may be linked from our website. We encourage users to review the privacy policies of such third-party platforms before providing any personal information.

 

2. Information We Collect

To establish and maintain efficient business relationships, deliver our products and services, respond to enquiries, and continuously improve customer experience, Eco Soilva Bio Pvt. Ltd. may collect various categories of personal, technical, and business-related information.

The nature and extent of information collected depends upon the manner in which you interact with us.

 

Personal Information

When you contact Eco Soilva Bio Pvt. Ltd., submit an enquiry, request a quotation, purchase our products, or interact with us through our website or other official communication channels, we may collect personal information necessary to identify you and respond to your requirements. This may include your name, company name, designation, email address, phone number, business address, location, product or service requirements, and any additional information you voluntarily provide during your communication with us.

We collect only the information that is relevant and necessary to provide our products, services, and business support effectively.

 

Business Information

For business transactions, distributorship applications, procurement activities, or other commercial engagements, we may collect information necessary to establish and manage our business relationship. This may include your company registration details, GST or tax identification number, billing and shipping information, purchase orders, payment details, delivery instructions, and other relevant business documents required to process transactions, fulfil contractual obligations, and comply with applicable legal requirements.

Technical Information

When you visit our website, certain technical information may be collected automatically through cookies, analytics tools, and other standard web technologies. This may include your IP address, browser type, device information, operating system, pages visited, date and time of access, referral source, and website usage data. This information helps us enhance website performance, improve user experience, monitor security, analyze website traffic, and optimize our digital services.

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3. How We Collect Information

Eco Soilva Bio Pvt. Ltd. collects information through lawful, fair, and transparent means to support our business operations and provide efficient services. Information may be collected directly when you contact us, submit an enquiry or quotation request, communicate via email or telephone, interact with us through our website or social media platforms, participate in business meetings or events, or engage with us as a customer, supplier, distributor, or business partner. We may also collect certain technical information automatically through cookies and website analytics technologies to improve the functionality, security, and performance of our website.

We collect only the information that is relevant, accurate, and reasonably necessary for legitimate business and legal purposes.

 

4. Purpose of Processing Information

Eco Soilva Bio Pvt. Ltd. processes personal and business information to deliver our products and services efficiently, respond to enquiries, prepare quotations, process orders, provide customer support, manage business relationships, and fulfil contractual obligations. We may also use your information to improve our website and services, communicate important updates, conduct internal business analysis, prevent fraudulent activities, and comply with applicable legal and regulatory requirements. All information is processed solely for legitimate, lawful, and transparent business purposes.

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5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and improve the functionality of our digital platforms. These technologies help us remember your preferences, understand how visitors interact with our website, monitor performance, and identify technical issues. You may manage or disable cookies through your browser settings; however, doing so may affect certain features or functionality of our website.

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6. Disclosure and Sharing of Information

Eco Soilva Bio Pvt. Ltd. values the confidentiality of your information and does not sell, rent, lease, or commercially exploit personal information. Information may be shared only when necessary to facilitate business operations, fulfil contractual obligations, provide requested services, comply with legal requirements, or protect our rights and interests. Where information is shared with logistics providers, technology partners, professional advisors, payment service providers, or government authorities, we take reasonable steps to ensure that such parties maintain appropriate standards of confidentiality and data security.

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7. Data Security

We maintain appropriate administrative, technical, and organizational safeguards to protect personal and business information against unauthorized access, disclosure, alteration, loss, misuse, or destruction. Access to information is limited to authorized personnel who require it for legitimate business purposes. Although we continuously strengthen our security practices in line with industry standards, no method of electronic transmission or data storage can guarantee absolute security. Users are encouraged to take appropriate precautions when sharing information online.

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8. Data Retention

Eco Soilva Bio Pvt. Ltd. retains personal and business information only for as long as necessary to fulfil the purposes for which it was collected, satisfy contractual commitments, maintain business records, comply with applicable legal or regulatory obligations, and resolve disputes where required. Once the information is no longer required, it is securely deleted, anonymized, or archived in accordance with our internal data retention policies.

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9. Your Privacy Rights

Subject to applicable laws, you may request access to the personal information we hold about you, seek correction of inaccurate or incomplete information, request deletion where legally permissible, withdraw consent for future communications, or raise concerns regarding the processing of your information. We will make reasonable efforts to respond to such requests in accordance with applicable legal requirements.

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10. Third-Party Websites

Our website may contain links to third-party websites or external platforms for your convenience. These websites operate independently and maintain their own privacy policies and practices. Eco Soilva Bio Pvt. Ltd. does not control or accept responsibility for the content, security, or privacy practices of such third-party websites. We encourage users to review their respective privacy policies before providing any personal information.

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11. Marketing Communications

With your consent or where otherwise permitted by applicable law, we may send you information regarding our products, services, business updates, sustainability initiatives, exhibitions, events, or promotional activities. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions provided or by contacting us directly. Please note that service-related or transaction-related communications may still be sent where necessary.

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12. Children's Privacy

Our website and services are intended primarily for business and commercial purposes and are not directed towards individuals under the age of 18 years. We do not knowingly collect personal information from minors. If we become aware that such information has been collected inadvertently, we will take appropriate steps to remove it from our records as soon as reasonably practicable.

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13. International Visitors

Although Eco Soilva Bio Pvt. Ltd. operates primarily within India, our website may be accessed by visitors from other countries. By using our website, international users acknowledge that their information may be collected, processed, and stored in India in accordance with this Privacy Policy and applicable Indian laws.

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14. Updates to this Privacy Policy

We may revise or update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or technological developments. Any updates will be published on this page along with the revised Effective Date. Your continued use of our website following the publication of any changes constitutes your acceptance of the updated Privacy Policy.

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15. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Republic of India. Any dispute arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Udaipur, Rajasthan, unless otherwise required under applicable law.

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16. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or the manner in which Eco Soilva Bio Pvt. Ltd. collects, processes, or protects your information, please contact us using the details below:

Eco Soilva Bio Pvt. Ltd.

Registered Office -: Parakhet, Near Sunrise College, Bari Mata Road, kheda Kanpur Udaipur-Rajasthan-313003, Rajasthan

Email: info@ecosoilvabio.com

Phone: +91 77377 37726

Business Hours: Monday to Saturday | 9:00 AM – 6:00 PM (IST)

We appreciate the trust you place in Eco Soilva Bio Pvt. Ltd. and remain committed to protecting your information through responsible data handling practices, robust security measures, and transparent communication.